Health Information and HIPAA Role Notice

1. Sinta's HIPAA role

When Sinta creates, receives, maintains, or transmits protected health information ("PHI") on behalf of a HIPAA-covered healthcare provider or health plan, Sinta acts as a Business Associate. In that role, we must safeguard PHI, use and disclose it only as permitted by our Business Associate Agreements and applicable law, and report certain improper uses, disclosures, or breaches to the covered entity.

This page is not a substitute for the official Notice of Privacy Practices issued by Beluga Health, P.A., Junction, or another treating clinical entity. Each covered clinical entity remains responsible for its medical record and official notice. Sinta may assist that entity with operational and privacy functions.

2. How health information may be used and disclosed

Treatment

We may use or disclose PHI on behalf of a provider to support intake, scheduling, telehealth visits, care coordination, laboratory orders and results, prescriptions, pharmacy fulfillment, follow-up, and communications among authorized participants.

Payment

We may use or disclose PHI as directed by a covered entity to confirm program status, coordinate billing information, address administrative questions, and support refunds or transaction review. The participating wellness business processes the patient's payment through its own point-of-sale system after Beluga approval.

Healthcare operations

We may support quality assessment, provider and vendor administration, auditing, compliance, platform security, customer support, training, and other healthcare operations permitted under HIPAA and applicable agreements.

Other permitted or required purposes

As directed by a covered entity or as allowed by law, PHI may be used or disclosed for public health activities, health oversight, judicial or administrative proceedings, law enforcement, workers' compensation, prevention of a serious threat to health or safety, and other purposes permitted or required by law. Only the minimum necessary information will be used or disclosed when that rule applies.

3. When your authorization is required

Uses or disclosures of PHI not otherwise permitted by law or an applicable provider notice generally require your written authorization. This includes most uses of psychotherapy notes, most marketing uses involving PHI, and a sale of PHI. You may revoke an authorization in writing, except to the extent action has already been taken in reliance on it.

Sinta does not sell PHI and does not use PHI for third-party advertising.

4. Your health-information rights

Subject to HIPAA's conditions and exceptions, you may have the right to:

• Inspect or obtain a copy of PHI in the designated record set;
• Ask that inaccurate or incomplete PHI be amended;
• Receive an accounting of certain disclosures;
• Request reasonable restrictions on uses or disclosures;
• Request confidential communications by a particular method or at a particular location;
• Receive a paper copy of the provider's Notice of Privacy Practices; and
• Choose someone with legal authority to act on your behalf.

Because your treating provider or clinical entity maintains the official medical record, requests should ordinarily be submitted to that entity using the contact information in its notice. Sinta can help route a request received at hello@mail.sintatelehealth.com.

5. Safeguards and breach notification

Sinta uses administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of PHI. Access is limited based on role and need, and vendors that handle PHI are required to accept appropriate privacy and security obligations.

If unsecured PHI is affected by a breach, Sinta will notify the applicable covered entity without unreasonable delay and support legally required investigation and notification. The covered entity is generally responsible for notifying affected individuals unless the parties' agreement or law assigns that responsibility differently.

6. Questions and complaints

You may raise a privacy concern with your treating provider or contact Sinta at hello@mail.sintatelehealth.com. You may also submit a complaint to the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

7. Changes to this notice

We may revise this notice when our services, contractual responsibilities, or legal requirements change. A revised version will be posted here with its new effective date. Any covered entity's own Notice of Privacy Practices remains controlling for that entity's medical records and privacy practices.